Request a refund

Enter your purchase details to request a refund. You do not need to give a reason.

Your name

Purchase email If the details match an order, we will send a verification code here.

Polar order ID or license key The Polar order ID from your receipt is the most reliable option, especially for purchases made before key syncing was enabled. You can also enter your RECONSTRURA_ license key.

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Confirm your request

Enter the 8-digit code we sent. No code? You can still submit your request for manual review.